Contact/About Us

Our Policies

COIN CONDITIONS: 
All coin rolls are ungraded. 

All rolls are weighed prior to shipping to verify all silver coins are 90% silver and that the rolls have not been tampered with. View pictures for the weight of rolls.

We can only see the FRONT and BACK coins, so we take as many pictures as possible to give an accurate description of the item. 

If you have questions or concerns, contact us via email BEFORE buying. We are happy to answer questions. We absolutely DO NOT accept returns or grant refunds for OPENED or BROKEN rolls.

Please, carefully review the photos before buying!  We take as many pictures as possible in order to give an accurate description of the coin rolls. We are NOT a grading service and we do NOT know what coins are inside the unopened rolls. There is no way for us to tell if the coins are scratched, cleaned/uncleaned, dented, or mint marks. These coin rolls have not been opened; therefore, there is no way for us to guarantee that every coin is the same.

ANY mint marks, conditions, dates, and cleaned or uncleaned coins should be expected!

Buyers will receive the specific coin roll that is pictured in each listing. We photograph each individual roll and you are guaranteed the roll that is pictured in the listing.

SHIPPING:
All items are carefully packaged and shipped within FIVE-SEVEN BUSINESS DAYS (this does not include weekends or holidays) of cleared payment, or we will notify you otherwise. We only ship three days a week, but everything goes out as quickly as possible after cleared payment. 

Currently, we only ship within the U.S.

ALL COIN SALES ARE FINAL:
Due to the fluctuating market value of silver, all sales of coin rolls are final. We cannot accept returns, exchanges, or issue refunds based on changes in silver prices. Returns will only be considered if an item is damaged or shipped incorrectly, and must be reported within 3 days of delivery. By purchasing, you agree to this policy. 

TITLES:
The title is an estimate of what the end coins could be based on what is visible to us. All of the coins in each roll could have dings, dents, scratches, scuff marks, or could be cleaned or uncleaned, DMPL or PL or NOT. ANY and ALL mint marks and dates should be expected in unopened rolls. 

PROXY BIDDING:
Proxy bidding is a new feature that enables automatic bidding on our auction items. Please keep in mind that when you enter your bid you are entering your maximum bid and the computer will bid in increments based on the current highest bid.

Our automatic bidding system makes bidding convenient so you don’t have to keep coming back to re-bid every time someone places another bid. When you place a bid, you enter the maximum amount you’re willing to pay for the item. The seller and other bidders won’t know your maximum bid. We’ll place bids on your behalf using the automatic bid increment amount, which is based on the current high bid. We’ll bid only as much as necessary to make sure that you remain the high bidder or to meet the reserve price, up to your maximum amount.

A soft close prevents individuals from entering a bid at the very last second before an auction closes with the intent to prevent others from bidding higher.

Our soft close feature ensures bidding is fair for all. In the closing moments of an auction, if a bid is placed during the last few minutes on an item, it will extend the bidding for that item for an additional few minutes. This is similar to a live auction, during which the bidding will continue as long as bidders increase the bid amounts.

This “Soft Close” mechanism and the “Max Bid” feature were built into the online auction system to build the fairest consumer bidding system possible.

The computer will not bid over your maximum bid. You may notice that an auction extends for a few minutes after the end time, this will only happen if two bidders have maximum bids that haven’t been reached at the end of the auction. If you have questions, please ask! We’re happy to help!

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